📄️ How do I add the Product Forge widget to my product page?
After you’ve created your customizations in Product Forge, you need to add the widget to your Shopify product page to make those fields appear for your customers.
📄️ How does the Add to Cart button work in Product Forge?
When you install Product Forge, we add a custom Add to Cart (ATC) button directly below your product customizations. This button is smart — it handles both normal and upsell-based purchases depending on what the customer selects.
📄️ Why aren’t my customization fields showing up on the product page?
If your custom fields aren’t appearing on your product page, don’t worry — this is usually caused by one of a few simple setup issues. Here’s a checklist to help you troubleshoot.
📄️ How does Product Forge create draft orders?
Product Forge automatically creates Shopify draft orders when a customer selects customizations that modify the product price. This ensures pricing is accurate, secure, and properly tracked.
📄️ How does Product Forge work with side carts?
By default, Product Forge will redirect to the /cart page after a customer clicks the Add to Cart button — even if no upsold customizations are present.